Roehampton

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Also check out some of our other customer service posts

The Woodsmith Approach to Customer Service

 

 

What is the Woodsmith Approach and why does it work

 

 

The Woodsmith approach is a simple and straight forward one.  We hold three key components at the heart of everything we do. They are Transparency, Accountability and Communication. One would say there is one other over...

Customer value Woodsmith

How does Woodsmith Construction create customer value?

 

I would say off the top, customer value is all about caring and giving a s#!t. This concept gets thrown around a lot in today’s world but the reality leaves us less than inspired. It takes real work and dedication,day in and...

cwagman

The workmanship was of an extremely high caliber. The company used very experienced workers, carpenters and trades. Our home came out better than expected. That is because Mr. Woodsmith provided great recommendations in terms of what work should be done and what colours should be used. [LINK]

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snightingale1

Chris and his team removed 2 load bearing walls for us. He was friendly and always picked up the phone if I had to call him with any questions. The job took a little longer than anticipated, but Chris explained everything to us as we went along, and ultimately...

Customer Service Awards

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